RETURNS POLICY

Due to the customized nature of the products, all goods are sold as a final sale. However, we may accept returns and provide refunds, store credits, or exchanges for products purchased in the last 30 days in some circumstances:

1. When you receives a product that is different from what was ordered
2. When products are determined to be defective and photos proving proof of the damages can be provided;
3. Other circumstances will be reviewed on a case-by-case basis.

It is our policy to only accept returns of unopened, and unused items for orders under 30 days old.
All returns must be shipped back using the return label provided by customer service.

Sample Kit Exception
Sample kits are purchased for product testing and are sold as a final sale. There will be no refunds for any sample kit orders.